All Systems Operational

Uptime over the past 90 days. View historical uptime.
ShieldHub Public Website Operational
90 days ago
100.0 % uptime
Today
ShieldHub Portal Operational
90 days ago
100.0 % uptime
Today
ShieldHub API Operational
90 days ago
100.0 % uptime
Today
AWS account Operational
AWS rds-us-east-1 Operational
AWS ecs-us-east-1 Operational
AWS cloudfront Operational
AWS ec2-us-east-1 Operational
AWS s3-us-standard Operational
AWS elb-us-east-1 Operational
AWS s3-us-west-1 Operational
AWS iam Operational
AWS sqs-us-east-1 Operational
AWS ses-us-east-1 Operational
AWS sns-us-east-1 Operational
AWS scheduler-us-east-1 Operational
AWS dynamodb-us-east-1 Operational
Stripe API Operational
Stripe JS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
ShieldHub Portal Response Time
Fetching
Apr 1, 2025

No incidents reported today.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Provider API outage
Resolved - Our provider's API has resumed creating profiles correctly, we have re enabled the ShieldHub Store.
Mar 25, 09:57 PDT
Update - We have disabled the ShieldHub Store while our provider is working to resume creating new orders.
Mar 25, 09:25 PDT
Identified - Our provider is returning errors when attempting to create new applications. We have escalated to the provider and are waiting for updates
Mar 25, 09:21 PDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025
ClearStar Maintenance
Completed - The scheduled maintenance has been completed.
Mar 22, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 09:00 PDT
Scheduled - Our background check provider, ClearStar has scheduled maintenance which will impact starting any new background checks, checking status on current ones, or downloading a copy of your background check report.
Mar 10, 09:15 PDT
Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

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