ShieldHub Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

ShieldHub Public Website Operational

90 days ago

100.0 % uptime

Today

ShieldHub Portal Operational

90 days ago

100.0 % uptime

Today

ShieldHub API Operational

90 days ago

100.0 % uptime

Today

AWS account Operational

AWS rds-us-east-1 Operational

AWS ecs-us-east-1 Operational

AWS cloudfront Operational

AWS ec2-us-east-1 Operational

AWS s3-us-standard Operational

AWS elb-us-east-1 Operational

AWS s3-us-west-1 Operational

AWS iam Operational

AWS sqs-us-east-1 Operational

AWS ses-us-east-1 Operational

AWS sns-us-east-1 Operational

AWS scheduler-us-east-1 Operational

AWS dynamodb-us-east-1 Operational

Stripe API Operational

Stripe JS Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

ShieldHub Portal Response Time

Fetching

Past Incidents

Jun 7, 2025

No incidents reported today.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

ID Verification workflow start error

Resolved - We confirmed the text message process is working again.
May 27, 16:33 PDT

Identified - When users attempt to start the ID verification process and send a link to their mobile device via text, the user receives the error "Too many failed attempts."

Please use the QR code process to start the ID verification on the users mobile device.
May 27, 09:53 PDT

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

All Systems Operational

Related

Past Incidents